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Solution

It’s not about words it’s about what we do!

Take away the pain

Do your current freight partners make your life easier by;

 

  • Guaranteeing critical shipments or you don’t pay?
  • Never having to follow them up on the same issue twice?
  • Consistently providing you suggestions on how to improve?

 

We know what a great logistics partnership should look like. Get in touch today to find out how we can help.

 

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Our Service

We are experts in the Australian Road and Air Freight market. We don’t compromise on quality and only partner with organisations who truly understand the benefits of a great freight management solution. By consistently providing great freight management we help our customers focus on what they do best, help them grow their business and impact their bottom line. 

 

We provide the technology, the carriers, the customer support, one reconciled invoice for all your shipments and the ongoing advice. All you have to do is get your freight ready, we will do the rest. 

 

Our process is organised and gets results.

 

  • If your needs are complex and require a built solution –

     

    1. Discovery

    We learn about your freight needs and take the time to understand your business engaging with all the necessary stakeholders.

     

    2. Strategy

    We will build a solution based on your business today and into tomorrow and show you how this will ultimately assist your growth and profitability.

     

    3. Implement

    We optimise your freight & shipping from the inside out.

    Our team set up the technology & tools, own any integrations and educate your team towards confidence and competence.

     

    4. Hands On Together

    We maintain constant contact and support you every step of the way.

  • Great customer service is at the core of our solution. If you have a query with us, more than likely your customer is waiting. We understand the urgency which is why we are leading the Australian freight market with our Customer Support Promise – 9.9.Never!™

     

    Your call answered within 9 seconds.

     

    Your email replied within 9 minutes.

     

    You will NEVER have to follow us up on the same issue twice.

     

    Our promise provides you with a certainty and security unseen in the Logistics industry.

  • Do you have mission critical shipments that cannot fail? Feel safe and secure with our Clique Travel Guarantee. Come to us with the problem and we will provide the solution underpinned with our money back guarantee. 

     

    Now you can:

    • Feel secure and confident with 100% accountability
    • Get one personal contact who manages the shipment for support certainty
    • Pay $0 on the shipment if it does not meet the agreed deadline
    • Benefit from the best-performing industry DIFOT

     

    Additionally, Our Freight Safe Warranty (FSW) Program allows you to claim up to $1000 on any shipments that may be lost or damaged in transit

     

    **Terms and Conditions apply to both the Clique Travel Guarantee and Freight Safe Warranty.

  • With a commitment to providing you a 10/10 experience, we empower your team with in-depth analytics designed specifically for you. Whether it’s support, service or simply exceeding expectations.

     

    As a minimum we provide:

     

    • A Continuous Improvement Manager

    • Pro-active reviewing of data to drive improvements

    • Provide DIFOT by carrier, customer, lane or any metric as needed

    • Route optimisation, Proof of Delivery and Tracking Performance statistics

     

    We pull apart our performance and yours. We report on opportunities and risks (before they occur) then make suggestions on what we should do next.

We are partnered with the market leaders in freight management software – MachShip.

MachShip is a centralised freight management solution that removes the need to transact using multiple carrier portals and provides consistency across operations.

 

Through our partnership with with MachShip we are integrated with over 100 carriers nationally as well a variety of the most popular WMS, ERP, Ecom platforms to further automate your logistics operations. 

 

Contact us today for a demo and how our partnership with MachShip will help improve your bottom line.

 

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